Privacy Policy

We are committed to protecting your personal information and maintaining your trust. As part of our commitment to protect your personal information. As a participant in the Privacy Shield, we are committed to following and abiding by the Privacy Shield Principles for all of the personal data received from our customers in the European Union (EU) and/or in Switzerland.

This Privacy Policy explains the types of personal information we collect and store through our website, www.visitbatonrouge.com, how we use it, what we do not do with it, how you can view your information and update it, our retention policy, who has access to the information and how we keep it safe.

Contact information

359 Third Street

Baton Rouge, LA 70801

+1 225.383.1825

For questions about privacy and data collection through visitbatonrouge.com, contact privacy@visitbatonrouge.com.

It is the policy of Visit Baton Rouge to not sell, share, transfer or rent to third party any information submitted to Visit Baton Rouge through the use of visitbatonrouge.com, partners.visitbatonrouge.com and/or planners.visitbatonrouge.com, without written consent except as required by operation of the law or in compliance with legal authorities.

Visit Baton Rouge collects information about visitors and any other individuals connecting to visitbatonrouge.com, partners.visitbatonrouge.com and/or planners.visitbatonrouge.com. The information gathered and stored includes contact names, telephone numbers, fax numbers, addresses, email address, passwords and any other related data. Visit Baton Rouge collects personal data only through inquiries, registration or other voluntary means.

Personal information collected by Visit Baton Rouge is not distributed to third parties and is reported in aggregate only. Visit Baton Rouge routinely collects, compiles, and reports statistics and information reflecting the use of visitbatonrouge.com in order to improve marketing and promotional efforts, analyze website usage, improve website content and layout and generate aggregate reports on trends, interests and behavior.

We do not collect any personal information through www.visitbatonrouge.com except that knowingly and willingly supplied by the visitor for the purpose of providing the services/information requested through our site. We will collect personal identification information from users only if they voluntarily submit such information to us. Personal identifying information may be collected through e-newsletter forms, online request forms, contests, feedback forms, surveys, personal interest forms, and mobile application forms. Any information that the customer provides, such as name, address, email, ZIP code, gender, and income will be stored in a secure location and will be used only for those purposes stated. When you choose to submit such information, you are transferring that information into the United States of America and are consenting to such transfer. All data transferred will be/is encrypted (Hypertext Transfer Protocol Secure, or HTTPS) transfer, through Secure Sockets Layer, or SSL. Visitors can always refuse to supply personal identification information, noting that choosing to do so may prevent the user from engaging in certain site-related activities. Users of our services, such as e-newsletter subscriptions, may also withdraw consent for the use of their personal information at any time. To review, update, or delete your collected data, or to withdraw consent for use, contact privacy@visitbatonrouge.com.

We may collect non-personal identification information about users whenever they interact with our website. We collect the domain name from each site visitor as well as statistical information, such as the number of visitors and the pages viewed. Non-personal identification information may include the browser name, the type of computer being use, and technical information about the user’s means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.

Our site may use "cookies", tags, or scripts to enhance user experience, track users’ movements around the website, and to gather demographic information about our user base. You will have the option to choose whether to “opt in” for the use of “cookies” when you access the site. If you do choose to allow the use of the “cookies”, you may, at any time, choose to “opt out” of the use of the “cookies.”

A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. In these cases, please note that some parts of the site may not function properly.

Our website includes social media programs and features such as the Facebook Like button and widgets, and the Share button. If you choose to use these features, they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media programs, features, and widgets we use are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing the feature(s).

Visit Baton Rouge partners with companies that utilize automated decision-making processes, including user profiling, in order to provide more relevant marketing materials to those users who opt in to receiving emails from us.

Visit Baton Rouge collects some personal and location information for the functions stated below. Any information that the customer provides, such as name, address, phone number, email, ZIP code, and gender will be stored in a secure location and will be used only for those purposes expressly stated. Users can always refuse to supply personal identification information, understanding that choosing to do so may prevent the user from engaging in certain communications from Visit Baton Rouge. Location information is collected if the user agrees to show their location or check-in to venues by GPS.

The information that we collect is used to enhance the usability and improve the content of our web pages. It may be used to personalize information and for statistical purposes. Personal information will not be shared with third parties unless indicated and when approved by the user (in other words, if the user opts-in to sharing information) or unless required to do so by law, such as to comply with a subpoena, court orders, legal process from law enforcement agencies, or similar legal proceedings. We provide information to investigate or prevent suspected illegal activities. Personal data may be shared in the following situations, as well:

• As required by law, such as to comply with a subpoena, legal proceedings, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and
• To a third party with your prior consent to do so.

Visit Baton Rouge will retain personal data we process until the visitor/user notifies us that he/she no longer wishes to receive the services or information for which the data was collected. Visit Baton Rouge will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

DATA SECURITY

Visit Baton Rouge employs processes intended to protect user information and maintain security of data. We work with third parties that seek to protect our servers by locating them in areas with documented security procedures, by using firewalls, and by implementing other security technologies. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. However, despite our preventative measures and those of our partners, NO GUARANTEE CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.

REVIEWING/UPDATING YOUR INFORMATION

You have the right to review your information at any time. If you would like to review your information within our contacts database, update it, or remove it, please contact privacy@visitbatonrouge.com.

If you would like to be removed from or change your subscriptions to any of our newsletters, there is a link at the bottom of every newsletter that allows you to do so.

PASSWORD CONTROL

Visitors and users of the third-party Visit Baton Rouge Extranets are required to control the security of their password. Visit Baton Rouge is not responsible for any damages arising out of the loss or misuse of passwords. Note that Visit Baton Rouge will never ask for your password in an unsolicited phone call or e-mail.

ACCURACY OF DATA

While Visit Baton Rouge uses reasonable efforts to include accurate and up-to-date information in our website. Visit Baton Rouge makes no warranties or representations to its accuracy. Visit Baton Rouge assumes no liability or responsibility for any errors or omissions in the content of the website.

THIRD PARTY WEBSITES

The Visit Baton Rouge website contains links to other websites and is not responsible for the privacy practices or the content of these other websites. Customers and visitors are responsible for reviewing third party privacy statements to understand their policies. Customers and visitors who access a linked website may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

CHANGES TO THE VISIT BATON ROUGE PRIVACY POLICY

Visit Baton Rouge reserves the right to change, modify, add, or remove portions of this policy at any time. Notification regarding significant changes in the way Visit Baton Rouge treats personal data will be sent by notice either in an email or placing changes on the Visit Baton Rouge website. Last update: 5/24/2018

DISPUTE RESOLUTION

Under certain circumstances, an individual may be allowed to invoke binding arbitration for a violation of that individual’s privacy rights.

We are subject to the investigatory and enforcement powers of the FTC, the Department of Transportation, or any other U.S. authorized statutory body.

QUESTIONS AND SUGGESTIONS

Questions and suggestions regarding the Visit Baton Rouge Privacy & Personal Data Protection Policy should be directed to Visit Baton Rouge at privacy@visitbatonrouge.com.